26.4.07

Tipping is not a city in China

I've been a waiter twice in my life and there is something I like about the job. Part of is that I enjoy helping people, same with this "how to tie a tie" website really. As a waiter though there is a real instantaneous feedback loop on good service and getting good tips. So if you like helping people its an easy job. So along comes this study... now I'm not a candy person so I would never think about this but giving candy helps tips, check out the study and try it out. let me know the your results.

Question: Does giving restaurant customers a piece of candy after the meal increase the size of tips they leave? If so, why?

Answer: YES! In Experiment 1, giving guests candy increased their tips from 15.1% to 17.8% of the bill (t(90) = 5.25, p , .0001). In Experiment 2, tips increased with the amount of candy given as well as with the manner in which it was given. Customers tipped more when given one piece of candy (per person in the dining party) than when given no candy and they tipped even more when given two pieces of candy (19.0% vs 19.6% vs 21.6%) However, the largest tips were given when the server offered guests one piece of candy and then "spontaneously" suggested that they take a second piece of candy (23%). Receiving candy increased the tips of large groups more than those of small groups. These findings indicate that servers can get larger tips by giving their customers' candy. They also suggest that this effect is attributable to the customers' need to reciprocate for the gifts of candy. More...

YourPortlandInsuranceAgent.com

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